Jun 27, 2019
Or should we say, "What has happened to superior service?" When did meeting expectations become exceeding expectations. Why do service providers feel a commission or tip is expected? Are they entitled to it for showing up? ABSOLUTELY NOT. There are essential elements to creating a superior service experience and we talk about them in this episode. Service is an art and when the mindset of superior service is adopted, anything is achievable. Any mountain can be scaled when service is on point! See you at the top...